Reservations Manager
Seven Mile Beach · Full-time · USD$75,000 - USD$85,000 Per Annum (paid Bi-Weekly)
Reservations Manager at The Ritz Carlton Hotel is a full-time job in Seven Mile Beach, Cayman Islands, advertised on the WORC Jobs Portal (job ID M3W3M4) on 28 Oct 2026, closing 18 Nov 2026. Advertised pay: USD$75,000 - USD$85,000 Per Annum (paid Bi-Weekly), about CI$62,500 to CI$70,833 a year (CI$30.05 to CI$34.05 an hour at 40 hours a week). Apply only on the official advert; Cayman Job Finder is independent and free and never takes applications.
- Salary
- USD$75,000 - USD$85,000 Per Annum (paid Bi-Weekly)
- Equivalent
- About CI$62,500 to CI$70,833 a year (CI$30.05 to CI$34.05 an hour at 40 hours a week) (CI$1 = US$1.20)
- Location
- Seven Mile Beach, Cayman Islands
- Work type
- Full-time
- Hours per week
- 40
- Positions
- 1
- Posted
- 28 Oct 2026
- Closes
- 18 Nov 2026
- WORC job ID
- M3W3M4
Job ID M3W3M4. Independent and free: we never take applications.
About the role
Reservations Manager Responsible for leading a team whose primary objective is to maximize revenue making reservations. Be able to understand tools and systems to forecast business for the resort combining group and transient segments. Analyze performance reports, daily statistics and hotel occupancy levels. Understand, support and strive to achieve the business goals of The Ritz-Carlton. Ensure budget goals are met; manage the operational needs in respect to call volume, occupancy, and staffing requirements. Manage the team to ensure excellence answering calls from The Ritz-Carlton customers and assist them in making reservations by providing excellent service to all customers and associates. The ideal candidate will have:
- A minimum of 5 years experience in hotel reservations and a minimum of 3 years experience at a Management capacity in Luxury Hotels is required
- Knowledge of hotel reservations systems and processes
- Working knowledge at an intermediate level and ability to operate MARSHA and OPERA
- Must possess the ability to promote positive relationships with guests and staff, ensure security and confidentiality of guests and hotel data
- Excellent communications, selling and up-selling skills.
- Strong leadership, ability to train and motivate a team to high performance.
- Knowledge of one or more languages in addition to English is desirable
Copied from the employer's public advert on the WORC Jobs Portal. Check the official advert before applying.