Recreation Instructor

RESPONSIBILITIES INCLUDE

• Deliver exceptional, personalized guest service and create memorable recreational experiences.
• Serve as an ambassador for Palm Heights' ocean, recreation, wellness, and family programming, while promoting environmental awareness and responsible ocean recreation.
• Safely lead water-based activities including snorkeling, swimming, paddleboarding, kayaking, and other approved experiences.
• Facilitate engaging recreational, aquatic, and family-friendly activities for guests of all ages, including swimming, snorkeling, arts & crafts, mini golf, and other resort experiences.
• Promote responsible ocean recreation, environmental awareness, and adherence to safety standards.
• Support wellness, fitness, and lifestyle programming as assigned and within certification requirements.
• Assist with the setup, maintenance, inspection, distribution, and storage of recreational and watersports equipment.
• Monitor activity, beach, and pool areas to ensure guest safety and an exceptional presentation of facilities.
• Respond to incidents and emergencies in accordance with established procedures and complete required documentation.
• Promote resort activities and build positive guest relationships to enhance participation and satisfaction.
• Complete opening, closing, and operational duties while maintaining Palm Heights luxury service standards.
• Collaborate with all departments to deliver a seamless guest experience.
• Perform other duties as assigned.

QUALIFICATIONS

• Minimum two (2) years of experience in recreation, watersports, aquatics, hospitality, wellness, or a related field preferred.
• High School Diploma or equivalent required.
• Strong swimming ability required.
• CPR and First Aid certification required or obtainable within a designated period after hire.
• Passion for creating memorable ocean-based and recreational guest experiences.
• Lifeguard, Water Rescue, Swim Instructor, or related certifications preferred.
• Previous experience in a luxury hotel, resort, recreation, or outdoor-programming environment preferred.
• Strong communication, interpersonal, and guest-service skills.
• Ability to engage confidently with adults, children, and families.
• Commitment to safety, teamwork, and service excellence.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Ability to work outdoors, lift and move equipment, and work flexible schedules including weekends and holidays.