F&B Server Assistant

The Food & Beverage Server assistant ( busser) assists with all aspects of service for the dining experiences. Through professional, courteous, and efficient service. This role involves supporting the F&B server by taking and serving food and beverage orders, ensuring prompt upselling opportunities, and maintaining cleanliness and organization in the dining area. The Server assistant (busser) plays a key role in representing the hotel’s service values and ensuring that every guest interaction reflects the spirit of “Caymankind. About ONE GT (Grand Cayman): Expected to open by the end of 2025, ONE GT is Grand Cayman’s premier luxury urban residential resort. Located in the heart of George Town, our 10-story landmark features the island's only rooftop infinite-edge pool, highend dining options, a pastry café, and stunning 360-degree views. The resort is steps away from luxury shopping, gourmet dining, and cultural landmarks, offering a seamless balance of productivity and relaxation. ONE GT has been awarded the 5-star winner and nominee for several regional awards and won Best Hotel Architecture Cayman Islands and Best New Hotel Construction & Design. About Remington Hospitality: ONE GT, Grand Cayman is managed by Remington Hospitality. When you build a career at Remington, you achieve success, growth, and friendships. We offer endless opportunities and so many reasons to stay with us. As a team, we roll up our sleeves to take care of our guests and celebrate success together. Expectations are clear, collaboration is encouraged, and opportunity is there-if you reach for it. Come join us and succeed in our dynamic culture where you are valued and appreciated. Core Responsibilities:

• Greet customers promptly as they take a seat in the restaurant.
• Following servers direction, complete water and bread service and detail table for any extra settings
• Adhere to the restaurant’s steps of service and sequence of service to a “T”, ensuring every guest interaction is consistent.
• Read guests, and adjust your interaction to accommodate the occasion and the guest's needs.
• Upsell Food and Beverage throughout the experience, driving restaurant top-line sales and average spend.
• Ensure Food and Beverage product knowledge is maintained and expanded on to be up to date with trends.
• Ensure guest safety by confirming and communicating any guest allergies and dietary restrictions.
• Assist team members, including hosts, servers, runners, and bartenders, to ensure all aspects of the restaurant run smoothly and efficiently.
• Maintain clear communication with team members and the kitchen at all times
• Inspect food for accuracy and presentation prior to delivery.
• Clear and re-set tables as directed
• Complete any in service restaurant cleaning of chairs, floor, tables
• Maintain a clean table and assist with any refills or requests as needed.
• Complete all side station work and maintain a clean safe environment.

Knowledge, Skills, and Competencies

• High High school diploma or equivalent (required).
• Food & Beverage or hospitality certification (preferred).
• 1 year previous service experience in a restaurant, hotel, or F&B setting
• Strong communication and interpersonal skills.
• Excellent customer service skills with a friendly, approachable demeanor.
• Ability to multitask and perform under pressure in a fast-paced environment.
• Attention to detail and ability to maintain high service standards.
• Team player with a positive attitude and willingness to assist in other areas when needed.

Additional Requirements: This job description is not an exhaustive list of all job functions required for this position. Additional duties may be assigned as needed based on business demands.

• *Preference will be given to Caymanians and Permanent Resident Holders (P.R. & RERC Holder)**