F&B Operations Coordinator

As a key resource for the F&B and Sales team, the F&B Operations Coordinator balances client-facing support with the day-to-day administration that keeps the department running effectively.

KEY RESPONSIBILITIES

Provide daily administrative and sales support to the Food & Beverage and Sales teams, managing inquiries, proposals, presentations, and client communications.

Promote the hotel’s restaurants, bars, private dining experiences, event spaces, and bespoke F&B offerings.

Prepare and maintain sales materials, menus, event packages, presentations, and client documentation.

Maintain accurate records of client inquiries, prospects, bookings, correspondence, and business activity.

Coordinate client appointments, property tours, menu tastings, meetings, and follow-up activities.

Assist with sales reporting and track inquiries, conversion rates, and revenue opportunities.

Support the planning and coordination of private dining, weddings, corporate functions, signature events, and seasonal initiatives.

Liaise with culinary, restaurant, bar, and other departments to ensure seamless event planning and execution.

Monitor project timelines, deadlines, approvals, and deliverables, proactively identifying and addressing potential challenges.

Maintain high standards of professionalism, discretion, brand consistency, and attention to detail while managing competing priorities and supporting operational needs

QUALIFICATIONS

Minimum 2 years’ experience in hospitality, sales and events coordination in an operational support position.

Experience within a luxury hotel, restaurant group, or premium events environment is an advantage.

Strong organizational skills and the ability to manage multiple assignments, deadlines, and stakeholder requests concurrently.

Excellent written and verbal communication skills, with the ability to prepare polished correspondence, presentations, and professional documentation.

Proficiency in Microsoft Office, particularly Outlook, Word, and Excel; familiarity with event management, or property management systems is beneficial.

The ability to work independently, manage time effectively and recognize priorities.

A high level of accuracy, discretion, adaptability, and professional judgment.

Scheduling flexibility to support evening, weekend, and special events as needed.